If you do not agree to the processing of your personal information as described in this Privacy Policy, please do not provide your information when requested and discontinue use of this website. By continuing to use this website, you acknowledge our practices regarding your personal information as described in this Privacy Policy.
1. Types of Personal Information We Use
This section explains the different types of personal information we collect from you and how we collect it. If you would like to learn more about the specific types of information and how we use it, please see the section "How We Use Your Personal Information" below.
The following summarizes the types of personal information we use:
Information You Provide to Us
When you submit an inquiry through the "Feedback" page on our website or contact us using the contact information specified in this Privacy Policy, you provide us with certain information related to your inquiry.
Cookies
We use cookies ("Cookies") to enhance your website experience. A Cookie is a text file that, when placed on your device, enables us to provide certain features and functionality.
For more information on our Cookie Policy, please click here.
Children
Children should not use this website for any purpose unless a parent or guardian has provided consent.
We refer to children as users under the age of 18. We do not intentionally collect personal information from children for any purpose. If you believe we have a child's personal information without parental/guardian consent, or if you are a user's parent or guardian and wish to withdraw your consent, please contact us at mail@lldice.com and we will delete such information.
2. How We Use Your Personal Information
This section details the types of personal information we collect from you and why we collect it.
When you submit an inquiry to us, we will collect the minimum amount of information required by law to contact you and address your inquiry, and will not use it for other services. The details are as follows:
Personal Information
Purpose
Information you provide to us.
Inquiry Form Information:
Name
Contact Number
Email Address
Inquiry Category
Message (Inquiry Details)
We use this information to understand the identity of the person submitting the inquiry, the content of the inquiry, and to contact the person submitting the inquiry.
3. How We Store and Share Your Personal Information
Your personal information is processed on our servers located in Singapore. Our web operations and technical teams are located in Singapore.
We will implement strict security measures to protect your rights in accordance with laws and regulations and this Privacy Policy.
We use servers around the world to store information for this service.
We share your personal information only when reasonably necessary. This includes:
Companies within our group process your personal information to respond to your inquiries. All relevant group companies will only use your personal information in accordance with this Privacy Policy.
Regulatory, judicial, and law enforcement agencies, as well as other third parties for safety, security, or legal compliance purposes. In some cases, we may be required by law to disclose your information to authorities, such as to comply with legal obligations or process, enforce our terms, address security or fraud issues, or protect our users. We may make these disclosures with or without your consent to comply with the terms of valid legal process, such as a subpoena, court order, or search warrant. Generally, the terms of the legal process prohibit us from notifying you of any such disclosure. If a government entity does not provide the required subpoena, court order, or search warrant, we may seek your consent to disclose information in response to the government entity's request. We may also disclose your information for the following purposes:
Enforce our terms and conditions and other agreements, including investigating any potential breaches of them;
Detect, prevent, or otherwise address security, fraud, or technical issues; or
Protect the rights, property, or safety of us, our users, third parties, or the public (exchanging information with other companies and organizations for fraud protection and credit risk reduction), as required or permitted by law.
To a third party that acquires all or part of us or our business. We may also disclose your personal information to a third party if any of the following occurs: (a) we sell, transfer, merge, consolidate, or reorganize any part of our business, or merge with, acquire, or form a joint venture with any other business, in which case we may disclose your data to any new owner or other third party involved in the change; or (b) we sell or transfer any of our assets, in which case information we hold about you may be sold as part of those assets and may be transferred to any new owner or other third party involved in such sale or transfer.
4. Security of Personal Information
We are committed to maintaining the privacy and integrity of your personal information wherever it is stored. Our information security and access policy restricts access to our systems and technologies, and we protect data by using technical protection measures such as encryption.
Unfortunately, although we have implemented and maintained reasonable measures to protect your personal information, the transmission of information via the Internet is not completely secure. In the event of a security incident such as a personal information leak, we will activate an emergency response plan to prevent the security incident from escalating and notify you through push notifications, announcements, etc.
5. Data Retention
Unless required by law, we will not retain your data for longer than is necessary to retain it. We will retain your information as follows:
Information you provide to us when you submit an inquiry form or contact us using the details specified in this Privacy Policy: until your inquiry is resolved, and then delete the information within one hundred and eighty (180) days after resolution, unless you agree to retain this data and receive further information in the future.
If we are required to retain your information beyond the retention period specified above, for example to comply with applicable laws, we will store it separately from other types of personal information.
6. Your Rights
You have legal rights related to the personal information we hold about you (to the extent permitted by applicable laws and regulations). You can request access to or correction of the data we process about you.
To exercise any of your rights, please contact us at mail@lldice.com.
Please note that this website does not engage in any personalized advertising. Any emails sent are solely in response to your inquiries and are service messages only.
7. Contact and Complaints
We welcome questions, comments, and requests regarding this Privacy Policy. We have established a dedicated Personal Information Protection Team and a Personal Information Protection Officer. If you have any questions, complaints, or suggestions regarding this Privacy Policy or matters related to personal information protection, you may submit such feedback to our designated Data Protection Officer (Personal Information Protection Officer) at mail@lldice.com, for compliance with applicable privacy laws.
If you wish to file a complaint regarding how we handle your personal information, please first contact us at mail@lldice.com. We will endeavor to address your request promptly.
8. Changes
If there are any changes to this Privacy Policy, we will post the updated Privacy Policy here. Please visit this page regularly to review any updates or changes to this Privacy Policy.
Last revised: March 21, 2020
